Terms & Conditions
Last updated: August 2026 ยท Please have this page reviewed by an adviser qualified in South African law before launch.
These Terms & Conditions govern your use of magneticscreens.co.za and any purchase you make from Magnetic Screens (a division of Caruso Consulting Co Ltd, "we", "us" or "our"). By using our website or placing an order, you agree to these terms. Please read them carefully. Our trading and registered addresses are in the footer of every page and on the About page.
How a contract is formed
The products shown on this site are an invitation to you to place an order, not a binding offer. Your order is the offer. A contract comes into being when we accept it, which we do by sending you an order confirmation email or by dispatching the goods, whichever happens first. Our pre-contract information duties follow section 43 of the Electronic Communications and Transactions Act 25 of 2002.
Prices and payment
All prices are in euro and include VAT at the applicable rate. Delivery is charged separately and shown before you pay: R300 flat, or free on orders of R750 and over. Payment is taken at checkout by card through Stripe or through PayPal. We do not store your full card details.
Where a product shows a previous price alongside the current one, the previous price is the price this shop charged for that item before the current offer. If a price is obviously wrong, for example through a typing error, we will tell you before dispatch and you can confirm the corrected price or cancel at no cost.
Delivery
We deliver throughout South Africa. Times, costs and what to do if a parcel goes missing are on the Shipping page.
Cutting a screen to size
Every standard screen is designed to be cut down at home to fit your own opening. Order the size above your measurement. Once you have cut a screen it cannot be returned as unwanted, though your rights over faulty goods are unaffected. Screens we make to your measurements are covered separately on the Refunds & Returns page.
Your right of withdrawal
You have a seven-day right to cancel under section 44 of the Electronic Communications and Transactions Act 25 of 2002. That is the South African statutory period and it is shorter than the fourteen days that applies in the European Union. The full explanation, including the exemption for goods made to your own specification under section 42(2), is on the Refunds & Returns page.
Faults and guarantees
Your statutory rights over goods that are faulty, not as described or not fit for purpose come from the Consumer Protection Act 68 of 2008. Nothing in these terms limits those, or any other right you have as a consumer that cannot be excluded by agreement.
Acceptable use
Please do not misuse the site: no attempting to break into it, no scraping it for a competing catalogue, and no using it for anything unlawful. We may withdraw access if you do.
Our liability
Our liability is set out on the Limited Liability Indemnity page. Nothing there or here excludes liability for death or personal injury caused by our negligence, for fraud, or under the Consumer Protection Act 68 of 2008, section 61.
Changes to these terms
We may update these terms. The version that applies to your order is the one published when you placed it.
Governing law and disputes
These Terms are governed by South African law, without prejudice to any mandatory consumer protections of the country you live in that would otherwise apply to you. Your statutory rights as a consumer remain unaffected. We would much rather settle any dispute with you directly, so please contact us first. If we cannot resolve it, the National Consumer Commission publishes guidance for consumers in South Africa, and the Consumer Goods and Services Ombud can help with a cross-border purchase within the EU.